Privacy policy


Last updated: 26/04/2026

At Filema, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you use our website:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Usage data (such as browsing behavior)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Improve our website and services

  • Send updates or promotional emails (you can unsubscribe anytime)

3. Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze website traffic.

You can disable cookies in your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your personal data.
We may share your information with trusted third parties such as:

  • Payment providers

  • Shipping partners

  • Analytics tools (e.g. Google Analytics)

5. Data Retention

We retain your data only as long as necessary for legal, operational, and business purposes.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

To make a request, contact us at: filema.m7@gmail.com

7. Security

We take reasonable steps to protect your data, but no method of transmission is 100% secure.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions, contact us at:
filema.m7@gmail.com